Consensus is not just about agreement—it is about understanding. In today’s complex and fast-paced work environments, managers are expected to deliver results while fostering inclusive, collaborative teams. But how do you know when your team is truly aligned—and when silence masks disagreement? How can you turn diverse perspectives into a strength, rather than a source…

For managers, understanding the levels of within-group consensus in their teams is crucial for making impactful decisions. Teams too often rely on aggregated data or mean scores to gauge alignment, assuming that a high average rating or a majority vote reflects true consensus. This assumption can be misleading and even risky, as we discuss in…